About ONBOARD

At ONBOARD, we’re rooted in Vermont’s rich tradition of craftsmanship. Owner Rich Tremblay has a passion for woodworking that began in a small family workshop.

Our Mission

Our mission is to craft the finest end grain cutting boards money can buy, using premium, sustainably sourced Vermont hardwoods like maple, cherry, and black walnut.

Attention to Detail

What sets us apart is our meticulous attention to detail—each board is handcrafted with precision, ensuring durability, knife-friendly functionality, and timeless beauty that elevates any kitchen

Dedication

We’re dedicated to creating not just cutting boards, but cherished kitchen centerpieces that inspire culinary creativity for generations.

Shipping Policy

  • All orders are handcrafted and typically ship within 7-10 business days from the date of order confirmation. During peak seasons or for custom orders, additional time may be required. You will be notified if delays occur.

  • We ship via trusted carriers such as USPS, UPS, or FedEx. Shipping options and rates are calculated at checkout based on your location and order weight.

  • We currently ship to addresses within the United States. If you are interested in international shipping, please contact us at admin@obcuttingboards.com for a custom quote.

  • Once your order is shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for the tracking number to become active.

  • We are not responsible for:

    • Incorrect shipping addresses provided at checkout

    • Delays caused by the shipping carrier

    • Lost or stolen packages after confirmed delivery

    If your package is lost in transit or arrives damaged, please contact us immediately. We will work with the carrier to resolve the issue as quickly as possible.

Return & Refund Policy

  • You may return items within 30 days of delivery, provided they:

    • Are unused and in original condition

    • Are not custom, engraved, or final sale items

    • Are accompanied by proof of purchase

    Email admin@obcuttingboards.com to initiate a return. Please include your order number, reason for return, and photos if applicable.

    • Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item or damaged product).

    • Returns without prior authorization may not be accepted.

  • Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to your original payment method within 5–10 business days.

  • We replace items only if they are defective or damaged upon arrival. To request an exchange, email us with a description of the issue and photos.

Warranty

Our Guarantee

We warrant our cutting boards to be free from defects in materials and craftsmanship for 30 days from the delivery date. If your board arrives defective or does not meet our quality standards, we will repair or replace it at no cost.

Note: This warranty does not cover misuse, neglect, natural wood variations, or normal wear.

For any questions about your shipment, returns, or warranty, please contact us at:

ONBOARD LLC
Email: admin@obcuttingboards.com
Website: www.obcuttingboards.com
Registered in Vermont, USA